{"product_id":"data-protection-complaints-pack","title":"Data Protection (Use \u0026 Access) Act Readiness Pack (2026)","description":"\u003cp\u003eThe \u003cstrong\u003eData (Use and Access) Act 2025\u003c\/strong\u003e is now in force (from 19 June 2026). People can complain \u003cstrong\u003edirectly to your organisation\u003c\/strong\u003e about how you handle their personal data — and \u003cstrong\u003eevery UK organisation that holds personal data is in scope\u003c\/strong\u003e, with no exemptions for small businesses, charities or sole traders.\u003c\/p\u003e\n\u003cp\u003eYou must offer a way to complain (an \u003cstrong\u003eelectronic form plus one other route\u003c\/strong\u003e), \u003cstrong\u003eacknowledge within 30 days\u003c\/strong\u003e, investigate properly, and signpost the ICO. This pack gives you the whole process, ready to brand and use.\u003c\/p\u003e\n\n\u003ch2\u003eThis is for…\u003c\/h2\u003e\n\u003cp\u003eAny UK organisation that holds personal data and needs a compliant complaints process quickly — care providers, small businesses, charities and sole traders. No data-protection expertise required.\u003c\/p\u003e\n\n\u003ch2\u003eWhat's included\u003c\/h2\u003e\n\u003cul\u003e\n\u003cli\u003eData Protection Complaints Handling Policy \u0026amp; Procedure\u003c\/li\u003e\n\u003cli\u003eComplaint form (electronic + paper)\u003c\/li\u003e\n\u003cli\u003eAcknowledgement \u0026amp; response letter templates (including the 30-day acknowledgement)\u003c\/li\u003e\n\u003cli\u003eComplaints register \/ log\u003c\/li\u003e\n\u003cli\u003eOne-page staff quick-guide\u003c\/li\u003e\n\u003cli\u003e\"Are you ready?\" master checklist\u003c\/li\u003e\n\u003c\/ul\u003e\n\n\u003ch2\u003eWhat happens after you buy\u003c\/h2\u003e\n\u003cp\u003eYou get the files immediately — a download link on the confirmation screen and by email. Open them in Word, add your organisation's name and logo, and adopt the process the same day (about 30 minutes start to finish).\u003c\/p\u003e\n\n\u003cp\u003e\u003cstrong\u003eEditable in Word · Instant download · Yours to keep forever (no subscription) · 14-day make-it-right guarantee.\u003c\/strong\u003e\u003c\/p\u003e\n\n\u003ch2\u003eDo not buy this if…\u003c\/h2\u003e\n\u003cp\u003eYou already have a complaints policy, form and register that meet the Data (Use and Access) Act — or you want it done for you rather than a template to brand yourself. (For hands-on help, book a Readiness Review instead.)\u003c\/p\u003e\n\n\u003cp\u003e\u003cem\u003eNot sure where your gaps are? \u003ca href=\"https:\/\/builder.hiscockco.co.uk\"\u003eTake the free 2-minute self-check first\u003c\/a\u003e.\u003c\/em\u003e\u003c\/p\u003e\n\n\u003cp\u003e\u003cstrong\u003e£29 — one-time.\u003c\/strong\u003e Single-organisation licence.\u003c\/p\u003e\n\u003cp\u003e\u003cem\u003eEditable templates to help you build your own process — not legal advice. Adapt them and verify against the Act and current ICO guidance. © Hiscock \u0026amp; Co Ltd · Companies House 16271445 · hiscockco.co.uk · Hiscock \u0026amp; Co Ltd accepts no liability.\u003c\/em\u003e\u003c\/p\u003e","brand":"Hiscock \u0026 Co — Regulatory Compliance","offers":[{"title":"Default Title","offer_id":57475549069656,"sku":"DATA-USE-ACCESS-READINESS-PACK","price":29.0,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0984\/5008\/0088\/files\/data-protection-complaints-pack-cover.png?v=1780951028","url":"https:\/\/shop.hiscockco.co.uk\/products\/data-protection-complaints-pack","provider":"HISCOCK \u0026 CO Regulatory Compliance","version":"1.0","type":"link"}